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Due to the nature of our products, we're currently unable to accept returns or exchanges at this time. We appreciate and value your support of the ROAME brand, and we're committed to your satisfaction. If you encounter any issues with your order or have questions, please reach out to our team via email at support@roameclean.com. We are here to provide assistance and ensure a positive experience with our products.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Please allow 3-5 business days for order processing. Once your order has shipped, you can expect to receive your order in 3-5 business days.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Our products incorporate angel numbers as subtle reminders of guidance and support. This tradition began after Julianna repeatedly saw 11:11 following her father's passing — a small but profound comfort during a difficult time. We've infused this sense of gentle guidance into everything we create.